By Mark Young Rational Games, Inc. This month, I was “pleased to notice” (to borrow a phrase from our seminars) a rare negotiation hope...

By Dr. Mark Young Rational Games, Inc. In almost every seminar I have offered in recent months, at least one participant asks me what I...

By Julian Wittkamp Associate Trainer Rational Games, Inc. Diplomats are usually known for their strict protocol, especially when engaged...